Privacy Policy
Jamii will take all reasonable steps to protect the confidentiality of its clients' and prospective clients’ information, and use its clients' and prospective clients’ information only for the purpose permitted or required.
Jamii will gather, store and use personal information you provide to us on our website, over the phone, or through Facebook ads or other electronic media for the following purposes:
to communicate with you and to inform you of promotional offers;
to inform you of any changes to the website, our terms, or the services provided on the website or as in-person caregiving, that may affect your account;
to personalize your use of our services;
to gather or create non-personal statistics about internet habits, click patterns, and access to the website or Facebook ads;
to verify your identity when you transact with Jamii through the website or any other means i.e. an electronic payment gateway.
Jamii will only release its client's or prospective client’s information to a third party under the following circumstances:
when directed by the written instruction of the client or prospective client;
when directed by an order of Court or other competent authority;
where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of Jamii's complaints handling procedure;
during the process of debt collection;
to Jamii's attorneys in connection with any potential, threatened or actual litigation;
to Jamii’s auditors for the purpose of auditing their accounts; and
in terms of any applicable law.
Please take note of the following:
We may from time to time disclose aggregate non-personal information to third parties to identify the user population in general terms. Your identity and/or personal information will under no circumstances be disclosed.